Frequently Asked Questions

Quick answers to the most common questions. Still need help? Call us at (305) 555‑0187.

General

Do I need any dance experience?
Not at all. We have beginner‑friendly classes marked as "All Levels" or "Beginner". Our instructors break down every step.
What should I wear to class?
Comfortable athletic wear — leggings, shorts, tank tops. Clean indoor sneakers for Zumba/Hip‑Hop; smooth‑soled shoes for Latin partner dances.
Do I need a partner for Latin classes?
No. We rotate partners in all Salsa, Bachata, and Merengue classes. Singles are very welcome.
Are there age restrictions?
We have classes for ages 4 through 80+. Kids programs (4‑12), adult classes, and Zumba Gold for active older adults.

Pricing & Memberships

How much does a drop‑in class cost?
A single class is $18. Your first class is completely free.
Do you offer class packs?
Yes. 5‑class pack ($75), 10‑class pack ($130), and 20‑class pack ($220). Packs expire from the date of first use.
What are the monthly membership options?
Basic Unlimited ($99/month) and Pro Unlimited ($149/month) which includes one private lesson and two guest passes monthly.
Can I cancel my membership?
Yes. Email [email protected] at least 7 days before your next billing date. No cancellation fees.

Schedule & Booking

How do I book a class?
Click "Book Now" anywhere on the site, call (305) 555‑0187, or drop by the studio. Advance booking is recommended for popular classes.
Can I just show up without booking?
Yes, drop‑ins are welcome, but if a class is full, booked students get priority. We recommend reserving your spot.
What if I'm running late?
Please arrive on time. Late arrivals may be asked to wait until the warm‑up is finished to avoid injury.
How do I cancel a booking?
You can cancel up to 2 hours before class without penalty. Late cancellations or no‑shows may result in loss of the class credit.

Private Lessons

How do private lessons work?
You book a 45‑minute session with the instructor of your choice. We tailor the lesson to your goals — wedding prep, technique, competition, etc.
What's the price for private lessons?
$65 for a single session, $275 for a 5‑pack, and $500 for a 10‑pack. Your first private session is free.
Can I take a private lesson with a partner?
Absolutely. Semi‑private lessons for two are also available for $90 per session.

Studio Policies

What's the refund policy?
Unused class packs can be refunded within 7 days of purchase. Drop‑in credits are non‑refundable. See our full Refund Policy for details.
Do you have showers or lockers?
We have changing rooms and cubby storage. Showers are not available, but there are restrooms for changing.
Is the studio accessible?
Yes. Our facility is wheelchair accessible. Please let us know if you need any additional accommodations.

Still Have Questions?

We're here to help. Reach out anytime and we'll get back to you within 24 hours.

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